Frequently Asked Questions

We are located at 613 Longfields Drive, Unit 106, Ottawa, ON K2J 6J2 — near the Longfields Drive and Strandherd Drive intersection, inside the Longfields Landing plaza.

Yes, free parking is available in our plaza — no validation needed. Accessible parking spots are located close to our entrance.

Yes, Longfields Pharmacy is fully wheelchair and stroller accessible, with wide aisles, an accessible entrance, and accessible parking spaces conveniently close by.

We offer a comprehensive range of pharmacy services including:

• Prescription dispensing
• Travel vaccines and travel health consultations
• Flu shots and immunizations (hepatitis, shingles, COVID-19, and more)
• Free prescription delivery throughout Ottawa
• Medication reviews (MedsCheck)
• Minor ailments prescribing (19 conditions, no doctor visit needed)
• Blister packaging / compliance packaging
• Custom compounding for humans and pets
• Curbside pickup
• Safe disposal of expired medications

We carry prescription medications, over-the-counter (OTC) medications, vitamins and supplements, personal care products, medical devices, and a curated selection of health and wellness products.

Yes! We offer free prescription delivery throughout Ottawa with no minimum order required. Call us at 613-440-9199 or request delivery through our online refill form.

Yes, curbside pickup is available. Call us at 613-440-9199 when you arrive in our parking lot and we will bring your order out to you.

Absolutely — pets are welcome in our pharmacy! We also compound custom medications for pets, including flavoured liquids, treats, and customized doses. Ask our pharmacist about veterinary compounding.

Yes, we accept expired or unwanted medications for safe and environmentally responsible disposal. Simply bring them in during our regular business hours. Please do not flush medications or dispose of them in household waste.

Travel vaccine consultations and immunizations are provided at our sister clinic, Tartan Pharmacy — same trusted ownership, dedicated travel health expertise. Call Longfields Pharmacy at 613-440-9199 and we'll coordinate your referral, or visit Tartan Pharmacy directly.

Yes, we administer flu shots and a broad range of immunizations including COVID-19, hepatitis A/B, shingles (Shingrix), pneumococcal vaccine, and more. Walk-ins are welcome. Visit our Flu Shots & Immunizations page or call us to confirm current availability.

Yes! Under Ontario's expanded pharmacy scope, our pharmacists can assess and prescribe for 19 minor ailmentsincluding urinary tract infections (UTIs), cold sores, acne, hay fever, insect bites, pinkeye, and more — all without a doctor's appointment. No appointment needed; simply walk in and ask at the counter. Visit our Minor Ailments page to see the full list.

Yes, we offer blister packaging (also called unit-dose or compliance packaging) for patients managing multiple medications. Your medications are pre-sorted into individual blister packs labelled by day and time, making it much easier to stay on schedule and avoid missed or double doses. Ask our pharmacist to get started.

Compounding is the preparation of customized medications tailored to individual patient needs — for example, adjusting a dose that isn't commercially available, changing a dosage form (such as a pill to a liquid), removing an allergen, adding flavouring for children or pets, or creating a unique veterinary formula. Yes, we offer compounding services. Please call 613-440-9199 or visit us to discuss your specific needs.

Yes. We compound sublingual sildenafil (Viagra) and tadalafil (Cialis) tablets in-house at Longfields Pharmacy. Unlike standard oral tablets, our sublingual formulations dissolve under the tongue and become effective in approximately 15 minutes — significantly faster than conventional pills. A valid prescription from your doctor is required. All consultations and dispensing are completely confidential. Call 613-440-9199 or visit our compounding page to learn more.

A MedsCheck is a free, one-on-one medication reviewwith our pharmacist, available to eligible Ontario residents who take three or more prescription medications. It helps ensure all your medications are appropriate, working well together, and not causing harmful interactions. We'll also answer any questions you have. Visit our Medication Reviews page or ask us to book yours.

Our dispensing fee is $13.99 per prescription — one of the most competitive rates in Ottawa.

Yes, we direct bill most major insurance plans for prescriptions. If you are unsure whether your specific plan is accepted, call us at 613-440-9199 to confirm before visiting.

Compounded medications require prepayment due to their custom nature. We will provide you with an official receipt that you can submit to your insurance provider for reimbursement.

Yes! Transferring your prescriptions is easy and we handle all the details. Use our online transfer form or call us at 613-440-9199 and we will contact your previous pharmacy on your behalf.

You have three convenient options:

• Online: Use our online refill form at /rx-refills — available 24/7
• By phone: Call us at 613-440-9199 during business hours
• In person: Walk in during our regular hours and we will assist you

We direct bill most major insurance plans in Canada including Green Shield, Sun Life, Manulife, Great-West Life, Desjardins, SSQ, and many more. Call us at 613-440-9199 if you want to confirm your specific plan before visiting.

We are always welcoming new patients! You can:

• Walk in with your current prescriptions and health card
• Call us at 613-440-9199 and we will set up your profile over the phone
• Use our online transfer form at /rx-refills to bring your prescriptions over

Doctors and healthcare providers can fax prescriptions directly to us at 613-440-9421. Our phone number is 613-440-9199.

Visit longfieldspharmacy.ca/rx-refills and fill out our simple refill request form. Include your prescription details and your preferred pickup or delivery option. We will prepare your medications and contact you when they are ready — usually the same day for refills placed in the morning.